Participant Substitutions (Online Live or Classroom)
Participant substitutions are accepted at any time
prior to any of our Course's start date without charge, provided any
substitutions meet the Course's prerequisites (if any).
You can read our full terms of service
here.
Need to transfer your ticket to another student? Submit a ticket
here.
Related Articles
Online Courses
Our online courses including: Live online, Self-paced text and video. Students will receive access to our learning platform, the Academy, and our community site, the Circle. We recommend students test access to both sites, at least one day prior to ...
Public Courses
We offer many Public Courses. We define Public Courses as paid learning events available to the general public. These may include: self-paced online course live online courses or workshops, in-person classroom courses or workshops. You can read our ...
Private Courses (Corporate)
At NNLAI's Academy, we offer many Private Courses. We define Private Courses as paid learning events organised for a group of people within the same organisation. These may include: self-paced online course live online courses or workshops, in-person ...
Guaranteed Public Courses (Online Live or Classroom)
Guaranteed Public Courses means we have enough participants already booked on that date to confirm the course. In the unlikely event that the course is no longer possible, we will work with registrants to book them on a later course. If it is not ...
Private Courses (Online Live or Classroom) Cancellations
If you wish to cancel your registration, our policy is as follows: a) Cancellations of the entire Private Course are accepted, without financial penalty provided we receive notice from you, in writing, thirty (30) or more business days before the ...